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Travel information

Special assistance

Tell us what you need at least 48 hours before departure and we will arrange it.

What we can arrange

  • Wheelchair assistance from the terminal entrance to the aircraft door
  • Priority boarding
  • Seating suited to reduced mobility
  • Carriage of a personal mobility aid at no extra charge

How to request it

Call +1 305-607-7143 with your booking reference, or email info@zedairlines.com. Requests made less than 48 hours before departure can usually still be met, but we cannot guarantee them.

Medical clearance

Some conditions require medical clearance before travel, including recent surgery and the use of onboard oxygen. Contact us as early as you can so there is time to arrange it.

Need help?

Our team is available 24 hours, 7 days for booking changes, baggage questions and travel documents.

+1 305-607-7143info@zedairlines.com
United States
+1 305-607-7143
+1 646-256-9201
+1 347-860-5088
Haiti
+509 2814-0708
+509 3432-3717
Brazil
+55 61 99366-2052

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ZEDAIRLINES

Domestic flights across Haiti, and service connecting Haiti with the United States and Brazil.

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Fares, schedules, baggage allowances and fare conditions shown on this site are subject to the conditions of carriage and may change. Travel documents remain the responsibility of the passenger.